Course Overview

Course Name
QNUK Level 3 Award in First Aid at Work (Refresher)(RQF) Blended Learning
2 Days
Renew your First Aid at Work certificate by completing the two-day refresher training and continue to maintain the responsibility as a workplace first aider. This qualification develops the learner’s knowledge, understanding and skills in delivering and supporting a role in emergency first aid in the workplace.
Download Course Specifications

Course Syllabus

Unit 1 – Emergency First Aid in the Workplace

– Role and responsibilities of a first aider
– Assess an emergency incident
– Manage an unresponsive casualty
– Recovery position and CPR
– AED module (Defibrillator)
– Choking casualty
– Wounds and bleeds
– Casualty in shock
– Cuts, Grazes, Burns, Scalds, Splinters

Unit 2 – Recognition and Management of Illness and Injury in the Workplace

– Secondary survey
– Injuries to bones, muscles, and joints
– Suspected head, spinal and chest injuries
– Burns, scalds and eye injuries
– Casualty with sudden poisoning
– Management of anaphylaxis
– Heart attack, Stroke, Seizures, Asthma, Diabetes

Assessment Method

Assessment method

The assessment methods for this qualification are:-

Practical demonstration

The practical assessment of the learners is conducted throughout the course. On-going assessment will involve learners demonstrating practical first aid skills across a number of areas.

Multiple-choice question paper

Each candidate is assessed by completing a multiple-choice question paper. Pass mark 70%.

Learner entry requirements

Learners should be a minimum of 16 years to undertake this qualification.

Learners must demonstrate first aid procedures as part of their assessment, as they would in a real work environment, including providing CPR to a casualty on the floor. Therefore, learners must be physically capable of performing CPR on the floor.

Learners must have a good command of the English language to understand and undertake the assessment methods for this qualification. It is strongly recommended that learners should be working at level 2 literacy.

What's Included

  • Expert instructions
  • Comprehensive manual
  • Qualification fees
  • Necessary equipment
  • Three-year certification
  • Reminder service
  • Speedy response to your questions or queries

Example Questions

Example questions

1 – At what point should an ambulance be called for a casualty who is having a seizure?

A)  Immediately in call cases

B)  If the seizure lasts longer than normal

C)  Only if the casualty has never had a seizure before

D)  Only if the casualty is a child


2 – Which ONE of the following is a treatment for a casualty suffering from shock?

A)  Allow a drink of warm sweet tea

B)  Allow sips of a suitable sports drink

C)  Give nothing to eat or drink

D)  Provide small amounts of water


Duration: 2 Days

On-site pricing 

QNUK Level 3 Award in First Aid at Work (Refresher)

£999.00 up to 12 learners (ex.vat)

Bolt-on modules with this course

Level 3 Award in Responding to Incidents with an AED

£1199.00 up to 12 learners (ex.vat)​

Management of Catastrophic Bleeding

£1099.00 up to 12 learners (ex.vat)

Download Course Specifications

Enquire Here

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Get in touch now to find out more or to book this course. Simply fill out the enquiry form or contact us to discuss further.

    Call us
    020 7112 8543

    Email us

    People performing CPR training.

    In-house Training Nationwide

    If you’re looking for in-house group training for your team, why not let us come to you? With a comprehensive network of experienced instructors available nationwide, we can deliver regulated training courses at your premises on a date and time that prioritises your operational requirements whilst minimising inconvenience.

    What are the benefits of in-house training?

    • Significantly reduce your training cost
    • Cost effective compared to open public courses
    • Promote a safety culture where your team are confident in dealing with first aid emergencies
    • Control your own learning environment by hosting your training in-house
    • Save time by getting your staff qualified together
    • Encourages interaction and team bonding between your staff
    • Train on a date and time that suits your business requirements
    • Liaise and coordinate your training needs with a single training provider thus saving you time

    Customer feedback

    Other Blended & Distance Learning courses you may be interested in

    QNUK Level 3 Award in First Aid at Work (RQF) Blended & Distance Learning
    QNUK Level 3 Award in First Aid at Work (RQF)
    QNUK Level 3 Award in First Aid at Work (RQF)
    Blended & Distance Learning
    Course Description
    An advanced, comprehensive HSE compliant three day first aid qualification for all workplaces, specifically designed for high risk working environments. Master CPR skills and recognise a major injury or illness with greater confidence.
    QNUK Level 3 Award in Paediatric First Aid (RQF) Blended Learning Blended & Distance Learning
    QNUK Level 3 Award in Paediatric First Aid (RQF) Blended Learning
    QNUK Level 3 Award in Paediatric First Aid (RQF) Blended Learning
    Blended & Distance Learning
    Course Description
    Working with babies or children? Learn how to correctly manage a choking baby or a child, recognise symptoms for major childhood illnesses, and become proficient in administering effective first aid on paediatric casualties. Designed for learners on ...